AVCI CMS MODÜLÜ
Help Desk (Ticketing) System
Solve customer problems with a professional support desk infrastructure.
Ticketing Capabilities
Support tools that provide operational efficiency.
Ticket Priority Levels
Tracking with low, medium, and high priority for emergencies.
Department Assignment
Directing tickets to Technical, Finance, or Sales teams.
File Attachments
Error/request management supported by screenshots and documents.
SLA Tracking
Statistical report of ticket response and resolution times.
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